30-DAY SATISFACTION GUARANTEE
We want you to love your purchase. If you're not completely satisfied, you can return your item within 30 days of delivery.
RETURN CONDITIONS
- Item must be unused and in original packaging
- Proof of purchase required
- Return shipping is the customer's responsibility unless the item arrived damaged or defective
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos, and we'll send a replacement or full refund at no cost to you.
REFUNDS
Once your return is received and inspected, we'll process your refund to the original payment method within 5–7 business days.
HOW TO START A RETURN
Email us at support@chopvana.com with your order number and reason for return. We'll guide you through the process.